Listening With the Heart: A Guide For Compassionate Listening


This guidebook has been written to answer the many requests for more information about Compassionate Listening. What is it? Why do we do it? What are its applications? When is it appropriate and when is it not? How do we do it? How could someone become involved? The book is organized around these questions.

The book was written with the belief that this work should expand and become the basis of all dialogue, whether a Compassionate Listening project, or any other communication. It serves as an invitation to enlarge the community of people, world wide, who know the importance of respect and compassion in all human interactions. It is meant to be both inspirational and practical. All proceeds from the sale of this Guidebook go to The Compassionate Listening Project.


Gene Knudsen Hoffman reviews “Listening with the Heart: a Guidebook to Compassionate Listening,” by Carol Hwoschinsky.

“Listening with the Heart: A Guidebook to Compassionate Listening” has arrived, published by The Compassionate Listening Project in April, 2001.

This guidebook provides all the information you need to form a Compassionate Listening team in your area, and to learn how to practice it in your own lives. It answers your questions of “What is it? Why do we do it? And how do we do it?” I find it also an invitation to transform our lives.

Carol Hwoschinsky, expert trainer of The Compassionate Listening Project’s delegations to the Middle East, is a caring interpreter of the principles and practice of Compassionate Listening.

Carol defines the contributions she feels Compassionate Listening offers to us. She feels it creates meaning, empowers the individual, resolves conflict, heals deep wounds, contributes to a civil society and leads to forgiveness and possible reconciliation.

Her book is eloquently written, rich in practical, psychological and spiritual resources – and a guide to a new lifestyle which can benefit us — and possibly the whole world. “Listening With the Heart” inspires hope in this time of grave troubles.

Gene Knudsen Hoffman
Santa Barbara, California


Compassionate Listening is a dynamic process with a specific purpose. It is essential to any dialogue which hopes to lead to peace and possible reconciliation. It enables dialogue and provides the basis of all meaningful relationships.

Carol Hwoschinsky, author, Listening With the Heart

This book presents the finest alternative to a world of war. It is a masterpiece of social artistry and brings the deepest insights and practices of compassionate encounter to bear upon nations sorely in need of new ways of being. If its principles were widely used, the twenty-first century would become a time both for peaceful solutions, as well as the evolution of social justice.

Jean Houston, author

Thank you for your guide to Compassionate Listening! it’s a marvelous book – well written, concise, warm-hearted and practical. My trainings and workshops will benefit from it (and so will our world!).”

Joanna Macy

Listening with the Heart: A Guide for Compassionate Listening is a gem! Those of us who have been involved with conflict resolution and mediation have waited a long time for such an inspired guidebook to be published. From specific techniques to testimonies this book is a great tool. It is both practical and inspirational and the author, Carol Hwoschinsky, has my heartfelt gratitude!

Rabbi David Zaslow, Havurah Shir Hadash Synagogue, Ashland, Oregon

Table of Contents

Part One gives the philosophy and theory of Compassionate Listening and what the benefits, results, and outcomes can be.

Part Two introduces the practice. Starting with basic individual preparation through inner work, one learns the basic practical steps for mastering the skills. Exercises for practice and the mastery of skills are offered. Encountering challenges is also addressed in this section.

Part Three offers ways to become more involved and possibilities for expanding this work. It includes exercises and skills for working with study groups, projects, and the broader community.

Part Four describes examples of five different models of Compassionate Listening Projects with contact information.

The Appendix provides further material with which to deepen your experience both individually and in group settings.

A Glossary of Terms defines some of the major concepts used in the Compassionate Listening context.

The Reference section includes a bibliography and contact information of some groups involved in Compassionate Listening projects.

Purchase Listening With the Heart: A Guide For Compassionate Listening from the Compassionate Listening online store.

Copyright © 1998-2017 The Compassionate Listening Project.