Practicing the Art of Compassionate Listening

  • By Andrea Cohen, with Leah Green and Susan Partnow


    This practical “how to” book provides a step-by-step approach to helping you implement the practices of Compassionate Listening into your daily life. Whether you’re challenged by self-judgments – or by conflicts in your family, workplace or community, the practices of Compassionate Listening can provide a solid foundation upon which to bring greater peace, understanding and healing into your world. The exercises in this book are based on the core practices of Compassionate Listening as taught in our Basic Intensive training and are geared toward increasing your ability to do the following:

    • Listen to yourself and others with greater compassion
    • Avoid the pitfalls of defensiveness and blame in the heat of conflict
    • Intervene in conflict in a way that adds the wisdom of heart-to-heart listening to the equation
    • Create a safe and respectful environment that supports honest expression of thoughts and feelings
    • Step into the shoes of another person so you can truly understand the other’s perspective

    People wanting to understand more about the theory of Compassionate Listening are invited to read Listening with the Heart: a Guidebook to Compassionate Listening, by Carol Hwoschinsky


    Table of Contents

    This book describes the five core practices of Compassionate Listening and offers ways to practice them through a combination of theory, exercises and take-away suggestions.


    This 84-page book is divided into the following chapters:

    • Forward
    • What is Compassionate Listening?
    • Listening Basics
    • How the Heart Matters
    • Bridging and Inquiry
    • Conflict as Opportunity
    • Judgment and Blame
    • The Drama Triangle
    • Productive Dialogue
    • Afterword
    • Appreciation